Configuring Connection & Credentials

From the OTbase Integration for CMDB setup screen find the section called Configure the Connection

Click on the left

Click on the Configure the Credentials section, the top section should already be filled out (name, id, connection type, etc)

In Connections tab, on bottom section, click 

Specify Name and fill out the Connection URL field, this is the base URL of your OTbase installation, using the following format: http://<your otbase url>/ot-base/

Select or create your Credentials

Click the magnifying glass - If you have already created OTbase credentials in Servicenow select it from the list.

If you haven't already created a credential click New Then, select Basic Auth Credential as the type.

Specify a Name, Username, and Password on the Basic Auth Credentials page then click Submit.

Important: The credentials must match the credentials of a set of OTbase credentials that you have already set up with the appropriate level of access. Refer to Langner User Management documentation if needed to set up an account. The user ID must belong to a local account (LDAP authentication does not work). Access rights for this account must match the desired scope of the data transfer (example: If data for all assets shall be transferred, the account must belong to a user group with global inventory access). Access rights can be read-only.

When finished click

Back on the HTTP(s) Connections page, find the check the Use MID Server box, then find the Advanced MID Server Configuration section, select Specific MID Server from the MID selection dropdown, then select your MID server.

If you have not already created a MID server on your OTbase host machine, please follow the instructions on HERE to set one up.

You should now be back on the Configure the Connection & Credentials page where you can mark configure the credentials section as complete.

Next up, let's test the REST API